Netcompany’s UK country managing partner, Richard Davies, introduces the organisation to delegates heading to Anchor High Summit 2026.
The Trader Support Service (TSS) is one of those public services that should be almost invisible, yet is fundamental to trade between Northern Ireland, the UK and Europe. For SMEs and traders moving goods between those regions, the refreshed TSS will reduce friction, clarify compliance and keep trade flowing.
Netcompany has been selected by HMRC to implement and operate the next phase of TSS, updating the service with our ERMIS customs product, our AMPLIO platform for casework management and some original features. Our goal is to make the new service more intuitive, to increase the level of self-service, and to make it simpler to use with embedded guidance and AI-powered support.
It’s a good example of how Netcompany works: take something operationally critical, simplify the user experience, and strengthen the underlying systems – without creating unnecessary disruption. It’s the same approach we take across all the industries we work in – from digital government to transportation.
Manufacturing and orchestration
It’s how we think manufacturers thrive, too. In my opinion, the biggest challenge organisations in the sector should be looking to solve is how to orchestrate their data. UK and European manufacturing are under pressure from all sides: supply chain volatility, increased downtime, skills shortages and legacy technology. But by having a clear picture of what’s happening across their ecosystems and being able to apply AI-powered prediction and decision-making, manufacturers can mitigate these risks.
That is where PULSE comes in. It’s our orchestration platform for building a “digital control tower”: a way to connect production, logistics, supply chain and operational data into a single live view and helping teams to make AI-enabled decisions faster.
PULSE is a platform built with our “reuse, not reinvent” philosophy – because accelerating transformation shouldn’t always require starting from scratch. By reusing and adapting proven solutions – while ensuring compliance, security and interoperability – organisations can modernise rapidly, responsibly and affordably.
Where PULSE is already working
At Heathrow and other leading European airports, the same orchestration logic powers our AIRHART platform, which has been selected to coordinate complex, multi-party operations in a setting where timing, visibility and response times are crucial. At Copenhagen Airport, efficiencies found through orchestration have resulted in a 33% increase in available capacity, without investing in physical infrastructure. Imagine the same efficiency gains on the factory floor.
PULSE has also been used in P&O Ferries’ legacy replacement programme, where it provides the integration layer between old and new systems, so transformation can happen one route, one step and one value case at a time. The same thinking applies in transport and rail, where we’ve applied PULSE to support more predictable operations through real-time data and operational coordination.
Reuse in public services
Back to the public sector, in Scotland, we’re delivering the infrastructure for a nationwide Digital Mailbox, built on our AMI platform and informed by our experience in Denmark – where we operate the national digital communication system connecting citizens, government and private companies. It’s just another example of how a platform can be adapted to local needs while still benefiting from proven and trusted components and operating experience.
Performance and cycling
Readers will also begin to see more of the Netcompany brand through our new partnership with the cycling team previously known as the INEOS Grenadiers. The Giro d’Italia – the first Grand Tour of the season – is now well underway, where the Netcompany INEOS Cycling Team is racing in new colours and beginning to incorporate PULSE. The platform will sit at the centre of the team, orchestrating data, using AI to support real-time decision-making, and translating incremental improvements into a competitive advantage.
It’s a natural fit. Elite cycling, like manufacturing and trade, depends on coordination, timing and trust in the quality of the information being used. By taking PULSE into that environment, we’re showing how those same principles can support performance at the very highest level.
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